
FAQ
Do you deliver across Pakistan?
Yes — we deliver nationwide. The fee is calculated at checkout by your city and order weight, and orders over Rs. 10,000 (before discounts) ship free. See the Shipping Policy for dispatch and delivery windows.
Can I pay cash on delivery?
Yes. Cash on delivery is available nationwide. You pay the courier when the order arrives at your door, and you are never charged for orders cancelled before dispatch.
How do I know an accessory fits my car?
Every product page shows its fitment — universal, brand-wide, or specific models with year ranges. Use the Shop by car picker to see what fits your car, or read our fitment guide.
What is your return policy?
Damaged and wrong items are refunded or replaced within 7 days of delivery, including the delivery fee. We do not accept change-of-mind returns. Full details on the Returns Policy page.
Is card payment secure?
Yes. Card payments are processed through our payment gateway over an encrypted connection, and we never store card numbers. See the Payments Policy.
How do I track my order?
Use the tracking page with your order number (DMR-xxxxx). You will also receive tracking details by SMS and email once your order is dispatched.
Do you take bulk or purchase orders?
Yes — for bulk quantities, fleet purchases or business orders, message us on WhatsApp with what you need and the quantity, and we will share pricing and lead time.
Can I ask a question on WhatsApp?
Of course — WhatsApp us at +92 300 0446769 or email [email protected]. We reply within one business day.